NEW: Lettermail shipping available for small items. Upgrade to tracked shipping for $13.99. All orders $249 and greater ship for free! No code needed.

FAQs & Policies

Where are your items made?

All Wheat and Wildflower Handmade items are made with love and care by hand by Janine. Each garment is sewn in her home-based sewing studio located near Arnes, Manitoba, a few miles off the shores of Lake Winnipeg, about 1 hour north of Winnipeg.  The studio and home are smoke free, but home to 2 dogs (and 3 kids!).

Where are fabrics sourced?

I am proud to say all fabrics and supplies are purchased from Canadian shops. I feel it is important to support our Canadian economy. With very few fabric mills in Canada, my suppliers import fabrics from a variety of countries. Where possible, I choose fabrics that are produced ethically and many have an Oeko-Tex rating.

 

How do Wheat and Wildflower garments fit?

All garments fit true to measurements. Please refer to our size charts included with the product descriptions on our website. You may also refer to our How to Measure guide. If you have any questions regarding sizing, please feel free to Contact Us for help.

 

What shipping methods are available?

All orders will be shipped via Canada Post. A flat rate shipping fee of $17 is available and includes tracked shipping with $100 insurance coverage on your purchase.

All orders $249 and over qualify for free shipping and will ship via Canada Post.  This shipping includes tracked shipping with $100 insurance coverage.  If you wish to add additional insurance to your purchase, please contact me and I will add that to your order.

Canada Post lettermail shipping is available for small items (up to 6 scrunchies or one toque).  This shipping option is at your own risk, with slower delivery standards and no insurance available.  With current postage delays, there are no guarantees how quickly you will receive your order.  In some cases, your item will be vacuum sealed.  Toque poms will shrink down, but fluff up fairly quickly.  Please only choose lettermail for the noted items.

 

How long will my order take to be processed?

For in stock items, it is my goal to have all orders shipped within 3 to 5 business days of placing your order. During high volume order periods, I will let you know if these timelines will be different. Orders are shipped via Canada Post and their shipping standards vary.

For preordered items, turnaround timelines will vary and will be included in the product listings on the website.  For any custom items, turn around time will be communicated at the time you place your order.

 

I am local.  Is pick up available?

Yes, local pick up is available at Arnes, Manitoba.  If you are local to Wheat and Wildflower Handmade, please feel free to contact me prior to ordering and delivery may be possible, too.  When possible, I will deliver to local central meeting points.

 

Can items be exchanged or returned?

At this time, I am unable to accept returns or exchanges.  Please be sure to measure your size prior to ordering.  For any questions about sizing or if you have concerns about your items, please Contact Us.

 

How should I care for my garment?

All fabrics are prepared prior to sewing.  Fabrics are washed using a scent-free detergent and dried on medium heat prior to sewing to help prevent shrinkage and to remove any residues left from fabric production.

I encourage you to wash your Wheat and Wildflower Handmade garments on gentle and to lay items flat or hang to dry.  This will prolong the life of your garments.

 

Do you accept custom orders?

When time permits, I will accept custom orders.  You are welcome to send me an email using the Contact Us section of the website or reach out over Facebook or Instagram.